Terms & Conditions
Effective date: 21 May 2026
By accessing and using subscribehome-my.com, you agree to be bound by the following terms and conditions.
1. About us and our services
This website is operated by CH Home Electronics (Registration No: 202603126263 / 003850914-D). The company serves as an authorized sales agent for LG Subscribe in Malaysia, officially appointed by LG Electronics (M) Sdn. Bhd. The website provides consultation for LG Subscribe products, including product guidance, subscription plan explanations, and coordination of installation and service support. LG Subscribe enables customers to access new appliances through flexible rental arrangements without substantial upfront payments.
2. Brand disclaimer and intellectual property
This is not the official website of LG Electronics (M) Sdn. Bhd. All trademarks, images, and brand names belong to their respective owners and are used solely for promotional and consultation purposes by the authorized sales agent.
3. Product information and plans
The company endeavors to maintain accurate product specifications and subscription fee information. However, final terms, product availability, and subscription plan approval remain the responsibility of LG Electronics (M) Sdn. Bhd.
4. Registration and agreements
The company provides consultation and application assistance only. LG Electronics (M) Sdn. Bhd. directly manages subscription agreements, financial verification, and payment processing. Subscription fees are not collected through this website.
5. Limitation of liability
We shall not be held liable for any indirect damages, application rejections, or installation delays, as the final fulfillment is carried out by the principal company.
6. Contact information
- Phone: +6010-2575332
- Email: smarthome.subscribe2@gmail.com
7. Advertising and marketing compliance
The website maintains compliance with digital advertising policies through clear disclaimers, transparent marketing practices, and explicit statements that this is not the official LG Malaysia brand website.