1. Who we are and how to contact us We are an authorized sales team for LG Subscribe in Malaysia. If you have any privacy-related questions, you can reach us at: Website: subscribehome-my.com Email: smarthome.subscribe2@gmail.com Phone: +6010-2575332

2. Information we collect We may collect personal details that you choose to provide when requesting product guidance or consultation. This includes your name, phone number, email address, installation address, and the specific appliances you are interested in.

3. Cookies and tracking technologies Our website use cookies and analytics tools. These tools help us analyze website traffic, understand user behavior, and measure the effectiveness of our advertising campaigns. The data collected through these tracking pixels is generally anonymous and used for statistical and marketing purposes. You can adjust your web browser settings to block or delete cookies if you prefer.

4. How we use your information Your information is used strictly to provide the consultation services you requested. This includes sharing subscription plans, arranging installation support, following up on your registration status, and answering your service inquiries.

5. LG Subscribe registrations and third-party processing If you choose to proceed with a subscription plan, the official registration and verification will be processed through the official systems of LG Electronics (M) Sdn. Bhd. Any personal data submitted into their system is governed by their respective privacy policies. We assist in guiding you through the process, but we do not process direct subscription payments or ask for sensitive payment details (such as credit card security codes) on this website.

6. Sharing of information We do not sell your personal data. We only share necessary information with LG Electronics (M) Sdn. Bhd. and their authorized installation partners to fulfill your service requests.

7. Your rights You may request to access, correct, or delete the personal data we hold about you by contacting us via email or phone call.

8. Brand disclaimer This website is operated by our authorized sales team to provide consultation services. This is not the official website of LG Electronics (M) Sdn. Bhd. All trademarks, logos, and brand names, including LG Subscribe, belong to their respective owners.